This hotel exceeded my expectations with its luxurious amenities, such as a state-of-the-art gym and a beautifully designed swimming pool. The rooms were spacious and elegantly furnished with high-quality linens and a variety of exclusive toiletries. The location is convenient, with easy access to restaurants, shopping, and the subway. The staff provided exceptional service and were attentive to my every need.

The restaurant's food was subpar compared to the other amazing features of this hotel. Despite the breakfast buffet offering a decent selection of dishes, the quality did not meet the standard of a luxury hotel.

The hotel's setting was very close to such tourist attractions as suzhou creek. Our suite accommodated us perfectly. Pool was a nice addition;))

Ideal location and proximity to the subway, 10 mins walk. Within walking distance of Hao Xiang Lai, where you can have lunch. The hotel was just 1 mile from the bund.

The hotel is conveniently located near the subway line 8 and great for exploring the city. The room was spacious with a comfortable bed and clean bathroom. The staff are knowledgeable about the local area and happy to help with any questions.

The gym is located in a separate building and has inconvenient opening hours.

over all stay was very pleasant and the evnironment was good, your staff were all very curteous.

the facilities are nice and clean, definitely not 5 star but good value for money

the internet is expensive and very slow, for 15.-$/day service should be working well. The breakfast organisation is a disaster

The hotel is conveniently located near a metro station, making it easy to explore the city. The breakfast spread was diverse, offering both local and continental options. The hotel's fitness center was a great bonus for guests who want to stay active during their stay.

The surrounding neighborhood lacked good dining options and had a dirty vibe. The room amenities were not up to par with 5-star standards, with some fixtures showing signs of wear and tear.

hotet staff very poor

hotel staff

We loved the hotel's location near the subway, just a few stops from downtown. The room was spacious and included a king-size bed which was really comfortable. The bathroom was also large and we received new towels daily. We appreciated the fitness center which was well-equipped and the hotel facilities in general were impressive.

Hard to think of anything negative to say about this hotel.

The rooms were spacious and comfortable. We also appreciated the easy access to public transportation and the convenience of nearby restaurants. One of the best aspects of the stay was the free Wi-Fi in the rooms.

The breakfast options were lacking and not up to par with what one would expect from a 5-star hotel. the cleanliness of the bathroom facilities left something to be desired.